Articles
What Employers Can Do About Employee Satisfaction
Wed, 05/30/2012 - 8:00pm
A 2009 survey by the Society for Human Resource Management (SHRM) looked at 24 factors that are regularly thought to relate to employee satisfaction. The study found that employees identified these five most important factors:
- Job security
- Benefits (especially health care) with the importance of retirement benefits rising with age of the employee
- Compensation/pay
- Opportunities to use skills and abilities
- Feeling safe in the work environment
The next five most important satisfaction factors for employees were:
- Relationship with immediate supervisor
- Management recognition of employee job performance
- Communication between employees and senior management
- The work itself
- Autonomy and independence
Factors that did were not strongly connected to employee satisfaction included: “the organization’s commitment to a ‘green’ workplace, networking, career development opportunities, paid training and tuition reimbursement programs, and organization’s commitment to professional development.”
From: Susan Heathfield, About.com
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